The
Office
Requovery

The
Office
Requovery
SERVICES

From first contact to travel, transfers and daily arrangements, the REQUOVERY Office coordinates every practical detail with discretion and personal attention.

The Office

One point of contact. Every detail considered.

Recovery requires space to focus on what truly matters. The REQUOVERY Office exists to create that space.

From the first confidential conversation, our Office becomes the central point of coordination for the individual, their family and, where appropriate, trusted representatives. Its role is to organise the practical details surrounding a stay in Mallorca, facilitate communication and ensure that the different elements of the REQUOVERY experience come together smoothly and discreetly.

Whether the request involves travel arrangements, accommodation, private transfers, personal requirements or activities during the stay, the Office is there to anticipate, coordinate and resolve.

It is a discreet service operating alongside the clinical and therapeutic programme, helping remove unnecessary practical concerns so that the individual and those closest to them can concentrate on recovery.

Support begins before you arrive in Mallorca

The REQUOVERY experience begins with a conversation, not with arrival at the villa.

The Office is often the first point of contact for someone considering REQUOVERY. That person may be the individual themselves, a family member or someone trusted to help explore the available options.

We understand that these conversations can involve highly personal circumstances. For this reason, communication is approached with care, privacy and clarity from the outset.

The Office can:

• Coordinate the initial contact with the individual or their family.
• Arrange conversations with the appropriate members of the REQUOVERY team.
• Gather the practical information required to prepare for a stay.
• Coordinate communication between the different people involved, when authorised.
• Organise the practical stages leading up to arrival in Mallorca.
• Act as a consistent point of reference throughout the process.

Clinical assessment and treatment decisions remain the responsibility of REQUOVERY’s qualified professionals. The Office ensures that everything around that process is organised with the same degree of personal attention.

Private travel and arrival coordination

Travelling to Mallorca should not become another source of pressure.

Once a stay has been arranged, the Office can assist with the logistics required to make the journey as straightforward as possible. Every arrangement is adapted to the individual circumstances and preferences of the guest.

Depending on what is required, this may include:

• Assistance with flight arrangements.
• Coordination of arrival and departure times.
• Airport transfers.
• Private chauffeur services.
• Transportation during the stay.
• Coordination with family members or accompanying guests.
• Practical arrangements connected with arrival at the selected private villa.

The objective is simple: to create continuity from home to Mallorca, reducing avoidable interruptions and allowing the transition into the programme to feel calm, organised and private.

Supporting families and trusted representatives

The person receiving care is not always the person who makes the first enquiry.

A spouse, relative, personal assistant or other trusted representative may initially contact REQUOVERY on their behalf. The Office provides a clear point of communication through which practical questions can be addressed and arrangements coordinated while respecting the confidentiality of the individual.

This can be particularly valuable for international families managing several practical considerations at once.

The Office helps provide:

• A defined point of contact.
• Clear communication around practical arrangements.
• Coordination before arrival.
• Support with travel and accommodation logistics.
• Practical assistance for accompanying family members where required.
• Continuity of communication throughout the stay, within the appropriate confidentiality boundaries.

Discretion is not an additional feature of this service. It is part of the way the Office operates.

The practical side of personalised recovery

REQUOVERY is built around the understanding that no two individuals arrive with the same circumstances, responsibilities or needs.

Personalised care therefore requires more than adapting therapy. It also means creating an environment in which unnecessary practical demands are removed and the wider experience is coordinated around the individual.

The Office connects those elements.

From the first enquiry and journey to Mallorca to transport, reservations, personal requests and daily arrangements, it provides the organisational structure behind the REQUOVERY experience.

Quietly, personally and with attention to every detail.

Back to your best self.

Start a confidential conversation

Speak with the ReQUOvery team in complete confidence about your circumstances and the practical arrangements surrounding a personalised stay in Mallorca.

Discover the REQUOVERY experience

Explore how personalised care, a private villa setting and carefully coordinated support come together throughout your time in Mallorca.

/FAQS